CLIA’s online learning courses are interactive, insightful, and packed with information that will help you take your career to the next level! Most of these courses can be completed in approximately 30 minutes anywhere you have internet access. Create your own personal classroom at your desk, in a coffee shop, even on a cruise, completely on your own schedule. Browse our online learning classes below or go to the Online Learning Course Catalog. Simply click the courses below to log into your MyCLIA (if you do not have an account, you can create one for free) to review the descriptions and enroll.
Featured CLIA Courses
Required Course of Annual Membership
Cruise Events 101: Creative Ways to Increase Sales
Cruise Events 201: Taking Your Cruise Event to the Next Level
Cruise Events 301: Virtual Events
Getting Prepared for Cruise Sales
Marketing 101: Developing Your Marketing Strategy
Marketing 102: Marketing Your Cruise Business on a Budget
Marketing 201: Implementing Effective Cruise Marketing
Marketing 301: Cruise Lead Generation - Using Lead Generation Pages
Public Relations 101: Public Relations Basics for Your Cruise Business
Cruise Industry Leadership 501
Cruise Industry Leadership 601
Working with Cruise Lines & Suppliers
Four (4) FREE Courses per Individual Agent Membership*
(Select from following list)
Delivering Great Customer Service
20 Best Practices for Travel Agent Success
Make Suppliers Your BFF
Power Selling 101: Skills
Put the Person Back in Personal Selling
Sell Your Passion
Successful Qualifying 101
Wonderful World of Ship Inspections
Getting Prepared for Cruise Sales
Power Selling 201: Techniques
Holland America Line Virtual Ship Inspection
Meeting & Events at Sea Certificate (4 courses)
*These online courses can be used toward the complimentary course benefit of your CLIA Individual Agent Membership (IAM).
Be sure you enroll in one of CLIA's Certification Programs to get the most return for your time and money!
Take your career to the next level by enrolling in CLIA Certification and applying your online courses towards the certification level of your choice!
“CLIA membership has taken my travel business to another level! It has given me the confidence to offer my clients the best in cruises, from family-oriented to luxury. CLIA Professional Development has provided me with in-depth knowledge of cruise lines, ports of call, and so much more. Most importantly, CLIA has taken my commissions to another level. After all, it is true, “the more you learn, the more you earn.” Speaking as an ACC, nearly complete with the Master Cruise Counsellor (MCC) program, it truly is the best investment that I could have ever made in my business. Onward and upward!”— Ferne C. Sapp, ACC
I am so grateful for CLIA, and everything you all do to make sure agents are equipped with the knowledge and tools to provide the best service in the cruise industry. I have enjoyed all of the classes I have taken so far, and I look forward to working toward my MCC. It’s not just important to me to advise clients, but I also want to be knowledgeable in all aspects of the cruise business. Even after three college degrees, the training with CLIA has been my best education yet! Thank you all for being great trainers, leaders, and advisors.— Tonia Sanders, ACC
Earning my CLIA Master Cruise Counselor certification nearly 20 years ago provided me with the core knowledge to get my career off the ground. I am grateful for CLIA’s continually evolving training offerings both digitally and in person that enhance travel advisors ability to understand the complexity of the cruise market.— Daniel Genung
“CLIA training has given me the competence and confidence to sell cruises. When I started as a travel advisor 11 years ago, I had sales experience from my previous job, but I had no cruise sales or personal cruising experience. The first place I started was enrolling in Cruising 101, and eventually on to more advanced CLIA online courses. I eventually earned my ACC and then my MCC. I tell my clients that I have a PhD in cruising and that I earned that level of expertise from CLIA training. CLIA Professional Development has helped me to become an expert in cruising!”— Barbara Ballard, MCC
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