Customer Relationship Management

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Customer Relationship Management

Success at selling travel has more to do with the one-on-one relationships you create with your clients than anything else. In building that relationship, using a CRM (Customer Relations Management) system can make that process even more feasible with each one of your clients. In this course, you’ll discover the 18 ways a CRM system can benefit your sales, service and marketing efforts; and support your overall relationship building skills.

This online course is not eligible to be included in the complimentary courses received with CLIA membership.

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