Certifications

Accredited Cruise Counsellor

Accredited Cruise Counsellor (ACC)

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Certification requirements vary by year. The requirements below pertain to those who have registered for the certification in 2022. Please refer to your certification logbook if you’ve enrolled in previous years. 

In order to qualify for Accredited Cruise Counsellor (ACC) Certification, credits must be achieved as follows:

Pre- and Post- requisites

Enrollee must be an active CLIA Individual Agent Member (IAM) and maintain active membership during the certification completion period. Accredited Cruise Counsellor certification candidates have two (2) years from the date of enrollment to complete the certification requirements and submit documentation per the logbook instructions. Once a CLIA IAM graduates with the ACC designation, the graduate must maintain active CLIA IAM status to maintain the certification. If there is a membership lapse, the IAM may have to pay a re-instatement fee after regaining active CLIA membership. 

Mandatory Training

  • Forty (40) credits in CLIA online courses and live seminars evident by successfully passing the course quizzes
  • One (1) CLIA Certificate Program Including:
    • Public Relations for Your Cruise Business
    • Family Cruise Travel
    • Luxury Cruise Travel
    • Accessible Cruise Travel

Elective Training

Eighty (80) credits received for any combination of the following:

  • Attendance at CLIA’s Cruise360 Conference (40 credits)
    • Cruise360 attendance can only be used once per certification level. If you have attended Cruise360 multiple times, you must use a different year for other certification levels.
  • Full attendance at a CLIA Live Training or Virtual Training (30 credits each, one per certification level)
  • CLIA online courses and live seminars evident by successfully passing the course quizzes (10 credits each)
  •  CLIA Industry Partner Training - Global Cruise Line Members, Hotels, Destinations (credits vary)
  • Completion of an additional CLIA Certificate Program as listed below (50 credits each):
  • Public Relations for Your Cruise Business
  • Family Cruise Travel
  • Luxury Cruise Travel
  • Accessible Cruise Travel
  • Achievement of The Travel Institute’s CTA designation (10 credits)
  • Achievement of Association of Canadian Travel Agencies’ (ACTA) CTC designation (10 credits)

Product Knowledge

  • Five (5) Live or Virtual Ship Inspections

    • Must be Live Ship Inspections or CLIA provided Virtual Ship Inspections
    • Must be a CLIA Global Cruise Line Member 
    • May include Ship Inspections from up to three (3) years prior to enrollment date
    • Must be Ship Inspections that have not been used for the attainment of any other CLIA certification level
    • May use the same Global Cruise Line Member, but must be for different ships
  • Twenty (20) Stateroom Bookings

    • Must be booked or fully deposited through a current CLIA Travel Agency Member
    • Must be a CLIA Global Cruise Line Member
    • May include bookings one (1) year prior to enrollment date
    • Must be bookings that have not been used for the attainment of any other CLIA certification level
  • Two (2) Personal Cruise Experiences

    • Two cruises of 2+ nights
    • Must be a CLIA Global Cruise Line Member 
    • May include cruises from two (2) years prior to enrollment date
    • Must be on two (2) different CLIA Global Cruise Lines
    • Must be on two (2) different product and destination itineraries (i.e. Alaska and Caribbean)
      • May include similar itineraries that stop at different ports
    • Must be completed cruises that have not been used for the attainment of any other CLIA certification level