Studies have shown that the most successful travel agents are those who operate several group departures per year. CLIA Members know this to be a fact. Are you getting the most out of your group sales? This certificate program will help you to:

• Develop a firm foundation in basic group knowledge, terminology, and general policies
• Develop your group business, group leads, and analyze their needs
• Package and budget groups to increase revenue
• Prepare to manage larger groups, such as meetings, charters, and incentives

Level: All Levels.

You will earn your certificate upon attendance and completion of the full certificate program. Your certificate will be uploaded to your My CLIA account within two weeks after Cruise360.

This certificate is worth 50 credits toward CLIA certification.

Pre-conference certificate courses are not included in the Cruise360 registration fee. Registering for this certificate course allows you admittance only into this certificate course training on Tuesday, April 22, 2025. If you would like to attend Cruise360, you must register separately by visiting www.Cruise360.org.