Become a Member

To access the online cruise training and unique trade resources, all Agents are invited to create their own personal “Individual Agent Membership” (IAM) with us. The only requirement ahead of this is that you work for an Agency that holds CLIA membership, or as an Independent agent, you have set up your Homeworker Agency membership first.

We have two Agency membership categories available; STANDARD and HOMEWORKER. The membership benefits extended to individuals at each are identical – the only difference being the number of Individual Agent Memberships (IAMs) they can host.

We also invite Colleges or Universities with Travel and Tourism courses wishing to access the training to join our ALPHA Membership programme, offering up to 50 Individual Agent Memberships (IAMs) for their students.

  • STANDARD AGENCY MEMBERSHIP

    £312.50 + VAT (12 months)
    Up to 10 Individual Agent Memberships (IAMs) can be created

    This category applies to any agency with a physical business address – including both High Street agencies or larger Call-centre style business premises.

  • HOMEWORKER AGENCY MEMBERSHIP

    £130.00 + VAT (12 months)
    Up to 2 Individual Agent Memberships (IAMs) can be created

    This category applies to any agency based at home, with no separate business address. If both Individual Agent Memberships (IAMs) are being used, both individuals must be working together from the same home address, as the same business franchise.

  • ALPHA MEMBERSHIP

    £531.00 + VAT (12 months)
    Up to 50 Individual Agent Memberships (IAMs) can be created

    This category applies to College or University Programmes.


Join Now

You must create a login to apply for CLIA Membership

  • Create a complimentary login here, by selecting “Create a new account”. Once created, please login with these details.

  • Once logged in, complete the Travel Agency Membership application – available via this link – this will allow you to enter all of the details of your Agency, and proceed with your membership payment.


If your Agency is already a member and you are looking to create your “Individual Agent Membership” (IAM):

  • Create a complimentary login here, by selecting “Create a new account”. Once created, please login with these details.

  • Once logged in, complete the Individual Agent Membership application – available via this link

Membership Payments

  • Annual Membership - with Pro Rata discounts

    Membership runs from 1st January for 12 months, so new Agency memberships made throughout the year will be subject to pro-rata membership terms to bring you in line with this.

    • New membership applications from 1st April onwards each year, will be eligible for a 25% discount on the 12 month rate.

    • New membership applications from 1st July onwards each year, will be eligible for a 50% discount on the 12 month rate.

  • Payment Options

    Members have the option to select whether to pay online by credit card at the time of registration, or to pay later by BACS (bank transfer) on the receipt of an invoice.

    • Please note that the Invoice is generally manually following your application, so there will be a small delay before receiving this on email.

    • Members opting to pay later by BACS are not able to complete payment by credit card at a later stage.

    Please note that we are currently unable to accept credit card payments for membership in Euro currency. You will be directed to request an invoice and complete payment by BACS (bank transfer).

  • Confirmation of Successful Applicants

    If you opted to pay online by credit card, following payment you should receive an automated email to confirm your Agency membership. We then encourage you and your colleagues to make use of the available Individual Agent Memberships (IAMs) included within your Membership. Full details of this can be found here.

    Please note that if you requested an invoice, we would ask you to send remittance advice on email to UKaccounts@cruising.org following payment. Your account will then be activated manually and we will advise when it is possible to proceed with Individual Agent Membership applications (IAMs).

    New Agencies will receive a Welcome email, containing important information to ensure they can make the most of all CLIA membership benefits.

  • Cancellation

    Should you wish to cancel your CLIA Agency Membership at any point during the pre-paid 12 months of membership, no refunds are applicable unless the below cancellation terms as specified in the Refund Policy are met.


FAQs

  • Additional Individual Agent Memberships (IAMs) required?
  • Consortia Affiliation?
  • Membership covered by your Head Office?
  • Looking to secure Multi-Agency Membership?
  • I am an InteleTravel (UK) agent looking for CLIA membership:
  • I work in the Finance and Administration – should I still access cruising.org to arrange the payment on behalf of my Agency?
  • I am a Homeworker – do I also have to create Individual Agent Memberships (IAMs)?


Terms and Conditions

Please click here for the full Terms and Conditions of CLIA Travel Agency Membership.

Privacy Policy

Cruise Lines International Association (CLIA) respects your privacy and is committed to protecting your personal data. This Privacy Policy (together with our CLIA UK & Ireland Terms and Conditions) will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.

Refund Policy

Should any applicant for CLIA Agency Membership realise that it is not appropriate for their business and wish to receive a refund, please apply in writing to UKinfo@cruising.org within 14 days of receiving your membership details.