CLIA Conference 2024 Sponsor Information


Headline Sponsors

We are excited to remind you that CLIA Conference 2024 is coming up in May, and we are delighted to have your support as one of our suppliers.

Conference Schedule - SPONSOR VERSION

Wednesday 22 May

There is a "New to Selling Cruise Day" for approximately 150 travel agents who opted for this pre-Conference session. The day will run from 10.30 - 16.00 at the Novotel Southampton. Sponsorship of this day is separate to the main Conference, and those attending as sponsors will receive details directly.

Separately, set-up for your main Trade Fair Stand is possible at the Horizon Cruise Terminal between 13.00 – 18.00.

Thursday 23 May

The schedule for both Suppliers and Travel agents is the same on this day.

Fully registered Sponsor delegates are welcome to attend all elements.

Morning coach transfers will run from 3 central transfer points to the O2 Guildhall Southampton venue

09.45 - 10.30
45-minute window for Conference Registration (O2 Guildhall)

10.30 - 16.00
Conference Business Sessions – including Lunch (O2 Guildhall)

Set-up for your Trade Fair Stand is possible at the Horizon Cruise Terminal between 12.00 – 16.00. If joining the morning Conference Business Sessions but setting up this afternoon, please leave at the lunch break. There are no transfers at this time.

Afternoon coach transfers will run from the O2 Guildhall to the Horizon Cruise Terminal at the close of the Business sessions – Please endeavour to join the first shuttles departing, to allow you a little additional time to join your stand.

16.30 - 19.30
3-hour Networking Trade Fair (Horizon Cruise Terminal)

Evening coach transfers will run from the Horizon Cruise Terminal back to the 3 central transfer points. If your trade fair stand does not require much work to take down, you may be able to join these.

There are no scheduled activities this evening.

Friday 24 May

The schedule for Suppliers and Travel agents is different for the daytime elements.

You both come together again for the Celebratory Evening Event.

OPTIONAL: All attendees are invited to participate in the Charity Fun Run, taking place this morning at 07.30am. More details & register here.

Travel agents are spending the day onboard one of four ships – Cunard Queen Anne, Princess Cruises Sky Princess, Silversea Silver Dawn or P&O Cruises Britannia

Sponsors are invited to join the INDUSTRY UPDATE / SPONSOR DAY, which runs from 10.30 – 13.00, followed by lunch and finishing 14.30 (Details below). Please ensure you have registered so we are expecting you and have any dietary information. No transfers will operate to / from the Sponsor Day.

There are no scheduled sponsor activities this afternoon.

Evening coach transfers will run from 3 central transfer points to the O2 Guildhall venue

19.30 - 23.30
Celebratory Evening Event (O2 Guildhall)

Late night coach transfers will run from the O2 Guildhall to the 3 central transfer points

Saturday 25 May

This final day is purely a travel agent ship visit, so suppliers not involved in hosting one of the 3 ship visits are welcome to depart.

Travel agents are spending the day onboard one of three ships: Fred. Olsen Cruise Lines Borealis, MSC Cruises MSC Virtuosa or P&O Cruises Iona

Make sure you are registered

Full Sponsor Delegate Registration

Trade Fair Only


Full Sponsor Delegates are invited to attend:

For any colleagues supporting your brand just at the Trade Fair, please complete the Trade Fair Only Registration link. Trade Fair access will only be available to those who have pre-registered. A “Trade Fair Only” badge and lanyard will be available on arrival.

Key Locations

Conference Business Sessions & Celebratory Evening Event

Networking Trade Fair

W Marlands Road
SO14 7LP

Berth 102
W Bay Road
SO15 1AW

Access to the terminal is via Dock Gate 10

Networking Trade Fair

General Advice – Trade Fair

  • We have 650 travel agent delegates registered for the event
  • All Trade Fair stands will be allocated on arrival for set-up, please go to CLIA desk to check stand location
  • Data capture: We encourage on-stand competitions to collect business cards or email addresses, however no winner announcements can be made on the day. Please feel free to share winner notifications with Alex ([email protected]) for website / Newsletter features. CLIA can only share the full agent delegate list (names and agency) post-event on request
  • Destination theme: In line with our overall Conference theme focusing on cruise destinations, #DiscoverMore, please feel free to highlight (on-stand) the destinations you visit and the destination experiences you offer
  • Foodie Giveaways: As it is an early evening event this year, we encourage suppliers to bring along catering and/or drinks for agent delegates

Practical points about the Trade Fair venue

  • Power: Plug sockets around the baggage hall are very limited, so we cannot guarantee electricity for you at your trade fair stand
  • WiFi: There is no WiFi available within the baggage hall
  • Refreshments: Whilst there will be Tea / Coffee / light refreshments available during the Trade Fair itself, there will be no catering provided during the set-up periods
  • Special Requests: For any special requests related to your trade fair stand, please contact Craig [email protected]

Trade Fair Set-up:

There are two time slots for setting up your trade fair stand:

  • Wednesday 22 May 13.00 – 18.00
  • Thursday 23 May 12.00 – 16.00

Please note that the Thursday slot overlaps with the afternoon Conference Business sessions, so we would recommend setting up your trade fair stand on the Wednesday afternoon wherever possible, so as to take full advantage of the Conference Business Sessions and the networking opportunities around it.

Arriving by Car: If arriving by car, please enter the port area via Dock Gate 10. For those bringing heavy items, there are drop-off/pick-up lanes just outside the Terminal building.

  • On Wednesday 22 May, there is no time restriction on how long your vehicle can remain in the drop-off/pick-up lanes during the hours of set-up (13.00 – 18.00)
  • On Thursday 23 May however, the drop-off/pick-up lanes should only be used for unloading and loading. Please then park your car in the short stay car park closest to Dock Gate 10. Do not pay for the Short Stay parking. Instead, please come and see the CLIA stand for a QR code to enter your details and exempt your vehicle from the parking charge. Failure to complete the QR code will result in a fine.

Deliveries: Please note, the cruise terminal cannot accept or hold any pre-deliveries. If any items are being delivered on the set-up days during the hours shown, you must be in attendance to accept delivery. CLIA staff / Terminal staff cannot accept these on your behalf.

Trade Fair Take-down

Take-down will happen as soon as the Trade Fair closes and agents start to depart on the transfers, from 19.30. All rubbish & recycling must be disposed of. CLIA will advise on the day where this can be done.

CLIA Industry Update / Sponsor Day

As part of the CLIA Conference schedule, we have the opportunity to host Sponsors for a dedicated morning of sessions whilst the travel agents are onboard their first day of ship visits. This session is sponsored by Mail Metro Media and Visit Barbados.

Date: Friday 24 May 2024
Venue:Leonardo Royal Hotel Southampton Grand Harbour
Timings: 10.30 to 13.00, followed by networking lunch, sponsored by Mail Metro Media, and finishing 14.30

This is a special addition to CLIA Conference that aims to deliver content for cruise line executives and sponsors as we discuss some of the key issues in the cruise industry. Sessions will include an update on research, the latest news on decarbonisation and sustainability, and discussions of a range of topics that will impact the sector.

Coach Transfers

Coach transfers will run between three central transfer points, detailed below, to all elements of the Conference, in line with the full Travel Agent Schedule.

You are welcome to join these transfers and you should have selected which transfer pick-up/drop-off point you would like to use via the Conference registration link.

Here is a reminder of the three transfer points that coaches will operate from/to:


Also good for (nearby hotels)


Harbour Parade
SO15 1BA

  • Holiday Inn
  • Premier Inn West Quay
  • Leonardo Royal Hotel Southampton Grand Harbour


6 Dials, New Road
SO14 0AB


12-13 Cumberland Place
SO15 2WY

Dress Code

  • Daytime: Business Smart
  • Celebratory Evening Event: Cocktail

Celebratory Evening Event

In a break from tradition, our Celebratory Evening Event will be a more relaxed affair offering all attendees the opportunity for informal networking throughout the evening, with entertainment and a selection of destination themed catering and drinks to complement the #DiscoverMore theme.

Southampton Taxis

02380 99 99 99

The CLIA Conference Telephone number

Please note that this number will only be active for the days of the Conference (Wednesday 22 – Saturday 25 May)

+44 (0) 7585 176327

Whilst you are with us, we would always suggest the quickest way to find help is to speak to a member of the CLIA team in person. If you are unable to speak to a member of the CLIA team in person, please get in touch via our Conference telephone number.

Event Hashtag & CLIA Social Channels


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