Industry Partner Training

CLIA Industry Partner Training


CLIA’s Global Cruise Lines, along with our Hotel and Destination partners will offer CLIA Certification elective credits for Individual Agents Members who complete their programs. Individual Agents Members that are enrolled in the Accredited Cruise Counsellor (ACC), Master Cruise Counsellor (MCC) or Elite Cruise Counsellor (ECC) programs, can earn elective credits by completing the programs listed. The Individual Agent Member will need to provide the Certificate for the completed training when they submit their Certification requirements. For questions about credits for these and other industry training programs; or CLIA’s Certifications, contact CLIA’s Professional Development Team at training@cruising.org or 202-292-4840.



Cruise Line Members


Travel agents earn 2 CLIA elective credits for attendance at Global Cruise Line Member product seminars for ACC and MCC certification. No maximum of credits.


  • AmaWaterways

    The AmaWaterways Difference | 3 CLIA elective credits
    New: Course 2: The Danube River with AmaWaterways | 3 CLIA elective credits
    amawaterways.com/agent-login

  • American Cruise Lines

    On-Demand Video Training - AgentCertification | 3 CLIA elective credits as of August 19, 2019
    http://americancruiselines.com/travel-agents/acl-agent-registration

  • Avalon Waterways

    Avalon Waterways Specialist | 3 CLIA elective credits
    https://agents.globusfamily.com/gfob-university

  • Azamara Club Cruises

    Azamara World Academy as of 3.10.20
    Explorer Level | 3 CLIA elective credits
    Discoverer Level | 3 CLIA elective credits
    www.cruisingpower.com

  • Carnival Cruise Line

    Loyalty Rocks: Learn and Earn Training
    Travel agents must complete all 30 courses to receive 13 credits
    Gold | 3 CLIA elective credits (10 courses)
    Platinum | 5 CLIA elective credits (10 courses)
    Diamond | 5 CLIA elective credits (10 courses)
    Sign into: goccl.com > Training > Learn and Earn

  • Costa Cruise Lines

    Costa Academy
    Be Ready Level | 3 CLIA elective credits
    booking.costaextra.com *Click on Academy once signed in

  • Celebrity Cruises

    Celebrity Learning | 10 CLIA elective credits effective May 4, 2021
    Annual Celebrity Learning experience
    http://www.cruisingpower.com/

  • Cunard Line

    Cunard Commodore | 10 CLIA elective credits
    Cunard Commodore Refresher Courses for 2019 Commodore Status (6 courses) | 5 CLIA elective credits
    Cunard Commodore Refresher Courses for 2020 Commodore Status (6 courses) | 3 CLIA elective credits
    https://book.princess.com/BookingSystem/lmsHome.page

  • Disney Cruise Line

    College of Disney Knowledge - Discovering Disney Cruise Line
    New: | 3 CLIA elective credits as of 1/14/2019;
    Previous completions | 5 CLIA elective credits.
    Travel agents must register on: www.disneytravelagents.com to gain access to Disney Cruise Basics.

  • Emerald Cruises

    Agent Academy as of 4/09/2020
    Emerald Waterways Europe River Cruising | 3 CLIA elective credits
    Emerald Waterways South East Asia River Cruising | 3 CLIA elective credits
    Emerald Yacht Cruising | 3 CLIA elective credits
    Emerald Waterways Unique Selling Points | 3 CLIA elective credits
    agentacademy.litmos.com

  • Holland America Line

    Holland America Line Academy Core Courses | 10 CLIA elective credits as of 1.24.18:
    101 The Holland America Line Difference; 102 Destinations & Itinerary Planning; 103 Selling Groups; 104 Secrets of Sales Success.

    Holland America Line Academy Specialist Courses | 3 CLIA elective credits for each course redeemed when the level is reached:
    Alaska and the Yukon; Panama Canal; Mediterranean; Grand Voyages; Northern Europe; Caribbean and Panama Canal; Asia; Australia, New Zealand and South Pacific; South America and Antarctica; Canada and New England; Mexico; Hawaii.
    www.halacademy.com

  • MSC Cruises
  • Norwegian Cruise Line

    Please note, as of July 24, 2019, the four levels of NCLU courses are now worth 3 CLIA elective credits each. For the four levels of NCLU courses completed prior to July 24, 2019, we will honor the 5 CLIA elective credits each.
    Associate Degree | 3 CLIA elective credits - Must complete course and 2 electives
    Bachelor's Degree | 3 CLIA elective credits - Must complete 4 electives
    Master's Degree | 3 CLIA elective credits - Must complete 3 electives and 2 graduate courses
    Ph.D. Degree | 3 CLIA elective credits - Must complete 3 electives and 2 graduate courses + Sell five 7+ night cruises since completing the Master's Degree - Cruises must have sailed to earn credit
    www.ncluniversity.com

  • Oceania Cruises
    Oceania Cruises University

    Orientation Course & Oceania Cruises 101 Course (core) | 3 CLIA elective credits total
    Selling Oceania Cruises Course (core) | 3 CLIA elective credits
    Leveraging Your Clients' Future Cruise Credit (FTC) Course (elective) | 3 CLIA elective credits
    The Ultimate Sale Offer Course (elective) | 3 CLIA elective credits
    More courses coming this fall
    oceaniacruisesuniversity.com

  • PONANT

    PONANT Academy
    PONANT Academy Specialist | 5 CLIA elective credits
    ponantacademy.com

  • Princess Cruises

    Princess Commodore | 10 CLIA elective credits
    New: Princess Commodore Refresher Courses for 2022:
    1. Alaska Refresher | 3 CLIA elective credits
    2. FCC Tips & Tricks | 3 CLIA elective credits
    3. Princess Group Program - Celebration Groups | 3 CLIA elective credits
    Princess Sales Expert | 3 CLIA elective credits
    Princess Alaska Expert | 3 CLIA elective credits
    https://book.princess.com/BookingSystem/lmsHome.do

  • Regent Seven Seas Cruises

    RSSC University
    Earn your Regent Seven Seas Cruises Luxury Cruise Expert certification (completion of all 4 courses)
    The Regent Experience | 3 CLIA elective credits (as of 11.18.2020)
    Worldwide Destinations - continuing education course | 3 CLIA elective credits
    Onboard Life - continuing education course | 3 CLIA elective credits
    Selling Luxury - continuing education course | 3 CLIA elective credits
    www.rsscuniversity.com (Travel Agent University platform)

  • Royal Caribbean Group

    Royal Caribbean University
    RCU Campus Tour and Bachelor of Adventure | 8 total CLIA elective credits
    Must complete both programs to earn credits
    Master of Adventure | 5 CLIA elective credits
    CruisingPower.com

    • Training & Benefits
    • Training & Certification
    • Royal Caribbean Group
  • Scenic Luxury Cruises and Tours

    Agent Academy as of 4/24/2020
    Scenic Eclipse | 3 CLIA elective credits
    Scenic Europe River Cruising | 3 CLIA elective credits
    Scenic and Unique Selling Points | 3 CLIA elective credits
    Scenic South East Asia River Cruising | 3 CLIA elective credits
    Scenic Group ExpressBook | 3 CLIA elective credits
    agentacademy.litmos.com/

  • Seabourn Cruises

    Seabourn Academy| 10 CLIA elective credits as of 1.24.18
    Seabourn Academy - New course: Selling Seabourn's Ultra-Luxury Expedition Travel| 3 CLIA elective credits
    www.seabournacademy.com

  • Silversea Cruises

    Silversea Academy
    Silversea Cruises Specialist | 5 CLIA elective credits (must complete *18 modules) effective 10.2.2020.
    *This is subject to change depending on additional modules
    http://silverseaacademy.com/

  • Windstar Cruises

    New three course Star Specialist Program | Revised: now 3 CLIA elective credits as of July 14, 2021
    If you completed the program prior to July 14, 2021 you will earn 5 CLIA elective credits
    http://agenthub.windstarcruises.com/login

  • Virgin Voyages

    Seacademy
    Violet Tier One Specialist | 3 CLIA elective credits
    Scarlet Tier Two Specialist | 3 CLIA elective credits
    Silver Tier Three Specialist | 3 CLIA elective credits
    New: Gold Tier Four Specialist | 5 CLIA elective credits
    firstmates.com/fmdc/s/tools-and-guides


Hotels


  • AMResorts

    Master Agent Education Program| 5 CLIA elective credits
    https://amrewards.amragents.com/

  • Hilton Hotels and Resorts Worldwide

    Hilton Worldwide Agent Education
    Hilton Travel Professionals Program - must complete 6 modules to earn CLIA credits| 3 CLIA elective credits
    https://hiltoneducation.com/accounts/login/

  • Marriott International

    HotelExcellence! by Marriott Certificate | 10 CLIA elective credits
    HotelExcellence 2019 Continuing Education Course: Brand Loyalty & Loyalty Programs | 3 CLIA elective credits
    HotelExcellence 2020 Continuing Education Courses (3) - Hotel Sales Specialist | 3 CLIA elective credits
    Hotel Excellence 2021 Continuing Education Course: Commitment to Clean | 3 CLIA elective credits
    New: HotelExcellence 2022 Continuing Education courses (2): Ritz Carlton Yacht Collection | 3 CLIA elective credits
    All-Inclusive by Marriott Bonvoy | 3 CLIA elective credits
    hotelexcellence.marriott.com/home

  • Wyndham Hotels and Resorts

    Travel Agent University - Wyndham Wise | 3 CLIA elective credits
    wyndhamwise.com


Destinations


  • Visit Fort Lauderdale
  • Greater Fort Lauderdale - Hello Sunny
  • Rocky Mountaineer
  • Tourisme/Montreal
  • U.S. Virgin Island - Department of Tourism
  • Hawai'i Visitors & Convention Bureau

Technology