Kelly Craighead – President & CEO
Kelly Craighead is the President and CEO of Cruise Lines International Association (CLIA), the world’s largest cruise industry trade association and the leading the authority of the global cruise community. She is responsible for overseeing the management of the global operations and CLIA leadership teams across its seven regions around the world.
Ms. Craighead comes to CLIA with extensive experience serving in executive leadership positions in the public and private sectors.
As the first executive director of the National Travel & Tourism Office at the U.S. Department of Commerce from 2014 to 2017, Ms. Craighead served as the senior government representative for all travel and tourism matters on behalf of the administration. In addition to providing overarching coordination of federal government tourism policies and programs, Ms. Craighead led initiatives that generated more than $250 billion annually from international visitors to the USA while also representing the United States as the key point of contact with other government tourism ministers in critical travel and tourism policy efforts.
Prior to her role at the U.S. Department of Commerce, Ms. Craighead served as President and Managing Director at Democracy Alliance where she provided essential management capacity to evolve the organization from inception to steady state.
Earlier in her career, Ms. Craighead held leadership roles on the White House staff from 1993-2001 and traveled extensively within the United States and abroad and developed a far-ranging network of partners in government, public affairs, media, and business.
Until her appointment to CLIA, Ms. Craighead was Principal of Vertimas Consulting, a consultancy she founded to deliver strategic planning, business development and executive leadership support to variety of private sector clients including The World Travel and Tourism Council where served as a Special Adviser.
In 2017, Women in Travel and Tourism Industries (witti) named Ms. Craighead “Outstanding Woman in Travel and Tourism Leadership.
Donald Brown is Vice President, Maritime Policy at Cruise Lines International Association (CLIA) in Washington DC. He develops, presents, negotiates, and implements global industry positions on legislative, regulatory, and policy matters involving security, environmental stewardship and health. He leads delegations to the International Maritime Organization where he represents the global cruise industry during international treaty negotiations and other matters. He is also the designated Secretary to the CLIA Global Committees on Maritime Security Matters and Marine Environment Protection Matters.
Prior to joining CLIA, he served in the U.S. Coast Guard at the rank of Commander. His most recent assignment was to the Office of Maritime & International Law where he provided agency-wide legal counsel to senior officials and federal interagency leaders on transnational maritime threats, with specific expertise in facilitating others to reach agency, national, and international consensus on policy matters. Previous duty assignments include U.S. Northern Command and NORAD, speechwriter and special assistant to the Coast Guard Commandant, Special Assistant U.S. Attorney in the Southern District of Florida, Rescue Coordination Center Miami and four years of at-sea experience aboard Coast Guard Cutters ESCANABA (1st Lieutenant) and VASHON (Executive Officer).
Donald is a 1993 graduate of the United States Coast Guard Academy where he earned a Bachelor’s of Science in Government. In 2003 he graduated Cum Laude from the University of Miami School of Law where he served as Editor-in-Chief of the Inter-American Law Review. He has also served as a Visiting Professor of Law at the U.S. Naval Academy for Piracy, Maritime Threats, and the Law of the Sea.
Joshua Good is the Senior Vice President for Global Finance at the Cruise Lines International Association (CLIA). As the chief finance leader, Josh is responsible for all financial planning, strategy, reporting and daily operations. Josh manages our finance team across North America, Europe, Brazil and Australasia.
Prior to joining CLIA, Josh was with Marriot International providing financial expertise and insight as he worked with executives in Sales, Marketing, Brand Management, Innovation, Human Resources, and Global Operations. Josh started his career in public accounting. During his tenure, he has supported various clients in a range of sectors, including government, for profit and non-profit.
Rob Griffiths is Vice President, Maritime Policy at Cruise Lines International Association (CLIA) in Washington DC, where he develops, presents, negotiates, and implements global industry positions on legislative, regulatory, and policy matters involving ship design, operation and engineering. He is accredited to the International Maritime Organization where he represents the global cruise industry during international treaty negotiations and other matters. He is also the designated Secretary to the CLIA Global Committee on Maritime Safety Matters as well as the Cruise Ship Safety Forum and its Steering Committee.
Rob has diverse expertise in maritime safety and marine environmental protection. Having retired from the U.S. Coast Guard with over 25 years of service, he has held various technical and operational positions including as program manager in Washington DC, where he oversaw the independent testing labs and related equipment approvals for shipboard pollution prevention equipment, as well as chief of waterways management in Los Angeles/Long Beach, flag State and port State inspector, migrant interdiction officer in Miami, search and rescue controller in San Diego, operations officer and law enforcement boarding officer on a patrol boat in Miami, and as a quartermaster on a medium endurance cutter in St. Petersburg, Fla. He has over 6 years at-sea experience.
He is a 2007 graduate of the Naval Postgraduate School in Monterey, Calif., where he received his Master of Science degree in mechanical engineering, and a 1999 graduate of San Diego State University, where he received his Bachelor of Science degree in criminal justice with distinction.
Andy Harmer has been responsible for the creation and implementation of the CLIA UK & Ireland travel agent programme for over 10 years, featuring professional development, online and offline resources and material, training seminars and conferences. From 2016 his responsibility included the expansion of the programme into Europe with specific agent engagement strategies, consumer facing promotions such as Plan a Cruise Month and overall responsibility for professional development. In 2017 he became SVP Membership with global responsibilities.
As SVP, Strategic Communications and Research, Megan’s role is to develop and implement strategic communication strategies on behalf of the global cruise industry, with the goal of building the industry’s reputation, influence and support among key stakeholder audiences. She is responsible for managing and integrating research, global strategic communications, digital strategy, branding, public relations.
Megan has over 20 years' integrated marketing and brand management experience across all disciplines and in many sectors. Over the last 13 years, Megan was with Porter Novelli where she grew to her most recent role as the Global Director of Creative. In this role she was responsible for the strategic vision, growth and integration of creative, content and editorial services including paid media across the globe.
Megan is based in the DC office but look out for her as she travels around the globe.
Bo Larsen plays a key role in helping to develop CLIA’s strategic program of benefits and events for member partners. He also manages CLIA’s global and European Port & Destination Committee. He has spent much of his career working within the travel industry, including 20 years with the airline industry followed by several years with Cruise Baltic and the Cruise Copenhagen Network.
Mike McGarry is Senior Vice President of Global Government Affairs at Cruise Lines International Association, Inc. (CLIA) where he oversees government relations . He is also the Executive Director of the CLIA Political Action Committee.
Mike has served as a government relations and public affairs leader for industry-leading brands, including Royal Dutch Shell plc, Visa Inc., Harrah’s Entertainment, MasterCard Incorporated, KPMG, and Marsh & McLennan. At Royal Dutch Shell, Mike led Group external affairs in the U.S. and was later based in London where he was Head of Global External Affairs for Shell Chemicals Companies.
Earlier in his career, Mike was Deputy Staff Director and Parliamentarian at the U.S. House Financial Services Committee during consideration of historic legislation and investigative hearings that received international media attention.
Peter Plourd is Vice President, Information Technology. Peter is responsible for CLIA’s worldwide technology infrastructure. He coordinates CLIA’s technology requirements across North American, Europe, Brazil and Australasia.
Prior to joining CLIA Pete was the Senior Director of Information Technology at AcademyHealth in DC. AcademyHealth focuses on producing evidence to facilitate better decision making in healthcare. He has been working in the non-profit sector for almost 20 years and prior to that worked at a biotechnology firm in Baltimore and was with NASA for almost 10 years.
Brian Salerno – Senior Vice President, Maritime Policy
Brian Salerno is the Senior Vice President for Maritime Policy at the Cruise Lines International Association (CLIA). In this capacity he coordinates industry positions on technical, regulatory and policy matters related to cruise ship safety, security and environmental stewardship. He came on board with CLIA in December 2017
Brian served 36 years in the U.S. Coast Guard, retiring in 2012 at the rank of Vice Admiral. During his career, he worked in a variety of Coast Guard operational missions, with particular focus on maritime safety.
Upon retirement, Brian began working as a marine consultant. He served as the U.S. Liaison for BIMCO - an international ship owner’s association headquartered in Copenhagen. He also served on the Panama Canal Navigation Safety Advisory Board.
In 2013, he was appointed by the Secretary of the Interior to lead the recently established Bureau of Safety and Environmental Enforcement (BSEE), which was focused on offshore oil exploration and production, and implementing the lessons learned from the DEEPWATER HORIZON oil spill. He stepped down in January 2017 and resumed work as a maritime consultant. He also serves as Vice President of the U.S. Friends of World Maritime University.
Christian Savelli is Vice President, Research and Business Analytics. Savelli leads CLIA’s internal research department and oversee business analytics. He facilitates annual research planning and prioritization process, manages the CLIA Research Committee, advises stakeholders on research thinking and priorities and assists the association with business modeling.
CLIA North America
Caroline Johnson is the Senior Vice President, Membership and Operations. She oversees the Membership, Professional Development, Marketing, Events and Sales teams. Johnson is responsible for the membership value proposition and its successful delivery directed towards CLIA's Travel Agency and Agent Members. She brings extensive experience in association and corporate leadership roles.
Marla Phaneuf is responsible for the relationship with Sales and Marketing Cruise Lines Member Executives and to act as the liaison between trade members and Cruise Lines. responsible for overall sponsorship of Cruise360 and other sales opportunities. Phaneuf brings more than two decades of leadership experience to the role and joins CLIA from Celebrity Cruises where she served as Team Director for the New England region.
Charles Sylvia, ECC
Charles Sylvia, ECC is Vice President of Membership and Trade Relations with Cruise Lines International Association. Charles has 24 years’ experience in cruise marketing and sales, starting as a front-line agent at a brick-and-mortar travel agency near Cape Cod, Massachusetts.
After a decade successfully selling group cruises on the leisure side of the business, Charles moved to the corporate side, producing meetings, incentives, conferences and events at sea for Access TCA, a Boston-based exhibit and corporate events agency. Charles built Access TCA’s “at sea” division from the ground up.
In addition to being a lifelong cruise enthusiast, Charles is also interested in start-ups, serving as an advisor to graduate students in Brown University’s Program in Innovation Management and Entrepreneurship (PRIME). In his role at CLIA, Charles champions the interests of CLIA’s North American trade membership, comprised of more than 32,700 travel agency owners and agents.
John Binkley currently serves as the President of CLIA Alaska. Binkley has served in this capacity since 2007, when the organization was first created to build a more active and local government affairs and public relations effort by the industry in Alaska. John’s duties include managing the day-to-day operations of the organization, educating the public and elected officials of the economic benefits of the industry, as well as the industry’s commitment to the environment, and advocating for a positive business climate which promotes industry growth.
CLIA Australia and Asia
Joel Katz has 25 years of international experience in the cruise and hotel industries. In his role as Managing Director of CLIA Australasia, Katz heads a Sydney-based team that is responsible for the promotion and development of the cruise industry in the region through trade relations, industry training, and advocacy activities on behalf of the Cruise Line Members.
Tom Boardley is the Secretary General in Europe for Cruise Lines International Association (CLIA), the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community.
Tom is the Chairman of the Board of Trustees of the Mission to Seafarers, and is also a member of the UK Department for Transport’s Maritime 2050 Expert Panel. Previously, Tom was the President of the UK Chamber of Shipping (2015/2016) and served as Chairman of IACS (International Association of Classification Societies) for the 2012/2013 year.
Tom is an engineering graduate of Oxford University and is a fellow of the Royal Institution of Naval Architects.
Francesco Galietti is the National Director for CLIA Italy. Galietti is a policy expert, an author and a commentator in both the international print and broadcast media. His professional track record before joining CLIA includes three years as “Consigliere” at the Italian Ministry of Finance and advisory assignments with other Italian public institutions (Cassa Depositi e Prestiti, Government task force on sovereign wealth funds).
Since March 2013, Helge Grammerstorf serves as National Director of CLIA Deutschland. For more than fifteen years, Grammerstorf has been the Managing Director of SeaConsult HAM GmbH, a consulting and research firm specialized in international cruise business. Furthermore, he is Managing Director of SeaConsult FIN GmbH, a company specialized in financing of river and ocean cruise vessels.
Paul Nuyens is the Membership Manager for France, Belgium and the Netherlands. In this role, Paul is the connection between CLIA and its member case, including Cruise Lines, Travel Agents, and Executive Partners. Paul comes to CLIA with 24 years experience in tourism of which 14 within the cruise industry where he worked for various cruise lines ranging from both small ship to contemporary companies. Paul speaks 5 languages fluently: Dutch, English, German, French and Spanish.
Alfredo Serrano, who obtained the degree of Industrial Engineering by the Polytechnic University of Madrid and holds an MBA from INSEAD (Fontainebleau, France), has a broad professional experience in the cruising industry, since 2002, when he left the industrial sector after having worked in different multinational companies.
Alfredo held the position of Managing Director at the Spanish cruise line Iberojet Cruceros, a division of the Iberostar Group. In 2007 Carnival Corporation & PLC acquired Iberojet and rebranded it to Iberocruceros, where Serrano remained as the Managing Director. He was responsible for launching the company as a key player in the Spanish travel market by diversifying its customer base and stablishing it in South America.
In 2014, and to date, Alfredo was appointed National Director for Spain at Cruise Lines International Association (CLIA) where he represents and gives a voice to the organisation, handles the Public Affairs and strategic engagement with ministries, regional, local administrations and national stakeholders as well as he manages the direct relationship with the CLIA partners.
Tor Christian Sletner
Tor Christian Sletner has his primary education from the Royal Norwegian Navy; at the Coastal Artillery School of Appeal, the Naval Academy's Operative Line and the Navy's Staff School. In addition, he holds a degree in Economics from the University of Oslo and an MBA in Strategic Management from the Norwegian School of Economics. Following 15 years of service in the Navy, he began his civil career at Vestfold University College, later he became Deputy Director of the Norwegian Coastal Administration. Until he joined CLIA in July this year ha as worked at the Norwegian Shipowners' Association since 2010. Finally, he has been a board member in the Norwegian NOx fund, permanent representative of the Norwegian delegation to IMO and over years jointed and worked in committees in both International Chamber of Shipping and the European Community Shipowners' Association.
Michael Thamm is one of the leading figures in the cruise sector with a career spanning more than 30 years in the cruise and shipping industry. From 1993, he was a key player in developing the cruise market in Germany, positioning AIDA Cruises as the market leader. He was President of AIDA Cruises from 2004 to 2012, during which time he initiated a new-build program which saw the fleet grow by one vessel per year between 2007 and 2013.
In 2012, Michael Thamm was appointed Group CEO to lead the global business of Costa Group that includes Costa Crociere, AIDA Cruises and Carnival Maritime. On top of this, in January 2017 he was named Group CEO Costa Group and Carnival Asia extending his responsibility over this region. In January 2019 Michael Thamm was appointed Chairman of CLIA Europe.
With more than 30 years of experience in the tourism sector, Ferraz serves as President of CLIA Abremar Brasil. Ferraz started working with tourism in the 1980s, at Monark Tourism. Before assuming the presidency of CLIA Abremar Brasil, he acted as president of Braztoa (Brazilian Association of Tour Operators) for four years. Under his leadership, Braztoa began a partnership with World Travel Market Latin America, Abav Expo, and started a close relationship with UNWTO (United Nations World Tourism Organization) and WTTC (World Travel and Tourism Council) to include Brazil as a priority destination as well as a source for international travelers.