About CLIA

CLIA Leadership

CLIA Global

  • Cindy D’Aoust – President & CEO

    Portrait of Cindy D'AoustCindy D’Aoust is President and CEO of Cruise Lines International Association (CLIA). In this role, she oversees the management of global operations and the CLIA leadership teams. Cindy joined CLIA as Executive Vice President of Membership and Operations in December 2014, and has successfully built teams and structures to enhance CLIA’s member services, as well as launched management systems to create efficiencies and more seamless member experiences.

    Cindy is a recognized leader in the meetings and travel industry, and has worked in the industry for more than 20 years.  Prior to joining CLIA, Cindy served as Chief Operating Officer at Meeting Professionals International (MPI), the largest global meeting planning association in the industry.  In that role, she was responsible for global operations, marketing and member deliverables. 

    Before joining MPI, Cindy worked as the vice president of strategic meetings management for Maxvantage, a strategic alliance between Maritz Travel and American Express Business Travel, one of the largest strategic meetings management companies in the world. In this role, she drove the maximum return on meetings investment and experience for clients. While at Maxvantage, Cindy also held leadership roles in sales, operations and account management. 

    Cindy has served on various industry and destination advisory boards and has been published in leading industry publications, including The Meeting Professional, Future Pharmaceuticals, Business Travel News, Business Travel World and Travel Weekly, on topics ranging from industry trends and meetings effectiveness to procurement and measurement.

    Email: mrivera@cruising.org

  • Donald Brown

    Donald Brown is Vice President, Maritime Policy at Cruise Lines International Association (CLIA) in Washington DC. He develops, presents, negotiates, and implements global industry positions on legislative, regulatory, and policy matters involving security, environmental stewardship and health. He leads delegations to the International Maritime Organization where he represents the global cruise industry during international treaty negotiations and other matters. He is also the designated Secretary to the CLIA Global Committees on Maritime Security Matters and Marine Environment Protection Matters.

    Prior to joining CLIA, he served in the U.S. Coast Guard at the rank of Commander. His most recent assignment was to the Office of Maritime & International Law where he provided agency-wide legal counsel to senior officials and federal interagency leaders on transnational maritime threats, with specific expertise in facilitating others to reach agency, national, and international consensus on policy matters. Previous duty assignments include U.S. Northern Command and NORAD, speechwriter and special assistant to the Coast Guard Commandant, Special Assistant U.S. Attorney in the Southern District of Florida, Rescue Coordination Center Miami and four years of at-sea experience aboard Coast Guard Cutters ESCANABA (1st Lieutenant) and VASHON (Executive Officer).

    Donald is a 1993 graduate of the United States Coast Guard Academy where he earned a Bachelor’s of Science in Government. In 2003 he graduated Cum Laude from the University of Miami School of Law where he served as Editor-in-Chief of the Inter-American Law Review. He has also served as a Visiting Professor of Law at the U.S. Naval Academy for Piracy, Maritime Threats, and the Law of the Sea.

  • Robert Griffith

    Rob Griffiths is Vice President, Maritime Policy at Cruise Lines International Association (CLIA) in Washington DC, where he develops, presents, negotiates, and implements global industry positions on legislative, regulatory, and policy matters involving ship design, operation and engineering. He is accredited to the International Maritime Organization where he represents the global cruise industry during international treaty negotiations and other matters. He is also the designated Secretary to the CLIA Global Committee on Maritime Safety Matters as well as the Cruise Ship Safety Forum and its Steering Committee.

    Rob has diverse expertise in maritime safety and marine environmental protection. Having retired from the U.S. Coast Guard with over 25 years of service, he has held various technical and operational positions including as program manager in Washington DC, where he oversaw the independent testing labs and related equipment approvals for shipboard pollution prevention equipment, as well as chief of waterways management in Los Angeles/Long Beach, flag State and port State inspector, migrant interdiction officer in Miami, search and rescue controller in San Diego, operations officer and law enforcement boarding officer on a patrol boat in Miami, and as a quartermaster on a medium endurance cutter in St. Petersburg, Fla. He has over 6 years at-sea experience.

    He is a 2007 graduate of the Naval Postgraduate School in Monterey, Calif., where he received his Master of Science degree in mechanical engineering, and a 1999 graduate of San Diego State University, where he received his Bachelor of Science degree in criminal justice with distinction.

  • Andy Harmer

    Portrait of Andy Harmer

    Andy Harmer has been responsible for the creation and implementation of the CLIA UK & Ireland travel agent programme for over 10 years, featuring professional development, online and offline resources and material, training seminars and conferences. From 2016 his responsibility included the expansion of the programme into Europe with specific agent engagement strategies, consumer facing promotions such as Plan a Cruise Month and overall responsibility for professional development. In 2017 he became SVP Membership with global responsibilities.

    Email: aharmer@cruising.org

  • Megan King

    Portrait of Megan King

    As SVP, Strategic Communications and Research, Megan’s role is to develop and implement strategic communication strategies on behalf of the global cruise industry, with the goal of building the industry’s reputation, influence and support among key stakeholder audiences. She is responsible for managing and integrating research, global strategic communications, digital strategy, branding, public relations.

    Megan has over 20 years' integrated marketing and brand management experience across all disciplines and in many sectors. Over the last 13 years, Megan was with Porter Novelli where she grew to her most recent role as the Global Director of Creative. In this role she was responsible for the strategic vision, growth and integration of creative, content and editorial services including paid media across the globe.

    Megan is based in the DC office but look out for her as she travels around the globe.

    Email: mking@cruising.org

  • Bo Larsen

    Portrait of Bo LarsenBo Larsen plays a key role in helping to develop CLIA’s strategic program of benefits and events for member partners. He also manages CLIA’s global and European Port & Destination Committee. He has spent much of his career working within the travel industry, including 20 years with the airline industry followed by several years with Cruise Baltic and the Cruise Copenhagen Network.

    Email: blarsen@cruising.org

  • Mike McGarry

    Portrait of Mike McGarryMike McGarry is Senior Vice President of Government Relations & Public Affairs. He is responsible for government affairs, industry and advocacy communications, issues management, and stakeholder engagement. Mike coordinates CLIA’s Government Affairs and Public Affairs Committees and manages the Cruise Industry Charitable Foundation and CLIA’s Political Action Committee.

    Email: mmcgarry@cruising.org

  • Peter Plourd

    Portrait of Peter PlourdPeter Plourd is Vice President, Information Technology. Peter is responsible for CLIA’s worldwide technology infrastructure. He coordinates CLIA’s technology requirements across North American, Europe, Brazil and Australasia.
    Prior to joining CLIA Pete was the Senior Director of Information Technology at AcademyHealth in DC. AcademyHealth focuses on producing evidence to facilitate better decision making in healthcare. He has been working in the non-profit sector for almost 20 years and prior to that worked at a biotechnology firm in Baltimore and was with NASA for almost 10 years.

    Email: pplourd@cruising.org

  • Brian Salerno


    Brian Salerno – Senior Vice President, Maritime Policy

    Brian Salerno is the Senior Vice President for Maritime Policy at the Cruise Lines International Association (CLIA).  In this capacity he coordinates industry positions on technical, regulatory and policy matters related to cruise ship safety, security and environmental stewardship.   He came on board with CLIA in December 2017

    Brian served 36 years in the U.S. Coast Guard, retiring in 2012 at the rank of Vice Admiral.  During his career, he worked in a variety of Coast Guard operational missions, with particular focus on maritime safety.  

    Upon retirement, Brian began working as a marine consultant.  He served as the U.S. Liaison for BIMCO - an international ship owner’s association headquartered in Copenhagen. He also served on the Panama Canal Navigation Safety Advisory Board. 

    In 2013, he was appointed by the Secretary of the Interior to lead the recently established Bureau of Safety and Environmental Enforcement (BSEE), which was focused on offshore oil exploration and production, and implementing the lessons learned from the DEEPWATER HORIZON oil spill.  He stepped down in January 2017 and resumed work as a maritime consultant.   He also serves as Vice President of the U.S. Friends of World Maritime University.

    Email: bsalerno@cruising.org

  • Christian Savelli

    Portrait of Christian SavelliChristian Savelli is Vice President, Research and Business Analytics. Savelli leads CLIA’s internal research department and oversee business analytics. He facilitates annual research planning and prioritization process, manages the CLIA Research Committee, advises stakeholders on research thinking and priorities and assists the association with business modeling.  

    Email: csavelli@cruising.org

CLIA North-America

  • Caroline Johnson

    Portrait of Carolina JohnsonCaroline Johnson is the Senior Vice President, Membership and Operations. She oversees the Membership, Professional Development, Marketing, Events and Sales teams. Johnson is responsible for the membership value proposition and its successful delivery directed towards CLIA's Travel Agency and Agent Members. She brings extensive experience in association and corporate leadership roles.

    Email: cjohnson@cruising.org

  • Marla Phaneuf

    Portrait of Marla PhaneufMarla Phaneuf is responsible for the relationship with Sales and Marketing Cruise Lines Member Executives and to act as the liaison between trade members and Cruise Lines. responsible for overall sponsorship of Cruise360 and other sales opportunities. Phaneuf brings more than two decades of leadership experience to the role and joins CLIA from Celebrity Cruises where she served as Team Director for the New England region.

    Email: mphaneuf@cruising.org

  • Charles Sylvia, ECC

    Portrait of Charlie Sylvia Charles Sylvia, ECC is Vice President of Membership and Trade Relations with Cruise Lines International Association. Charles has 24 years’ experience in cruise marketing and sales, starting as a front-line agent at a brick-and-mortar travel agency near Cape Cod, Massachusetts.

    After a decade successfully selling group cruises on the leisure side of the business, Charles moved to the corporate side, producing meetings, incentives, conferences and events at sea for Access TCA, a Boston-based exhibit and corporate events agency. Charles built Access TCA’s “at sea” division from the ground up.

    In addition to being a lifelong cruise enthusiast, Charles is also interested in start-ups, serving as an advisor to graduate students in Brown University’s Program in Innovation Management and Entrepreneurship (PRIME). In his role at CLIA, Charles champions the interests of CLIA’s North American trade membership, comprised of more than 32,700 travel agency owners and agents.

    Email: csylvia@cruising.org

CLIA North-West and Canada

  • John Binkley

    Portrait of John BinkleyJohn Binkley currently serves as the President of CLIA Alaska. Binkley has served in this capacity since 2007, when the organization was first created to build a more active and local government affairs and public relations effort by the industry in Alaska. John’s duties include managing the day-to-day operations of the organization, educating the public and elected officials of the economic benefits of the industry, as well as the industry’s commitment to the environment, and advocating for a positive business climate which promotes industry growth.

    Email: john@akcruise.org

CLIA Australia and Asia

  • Joel Katz

    Portrait of  Joel KatzJoel Katz has 25 years of international experience in the cruise and hotel industries. In his role as Managing Director of CLIA Australasia, Katz heads a Sydney-based team that is responsible for the promotion and development of the cruise industry in the region through trade relations, industry training, and advocacy activities on behalf of the Cruise Line Members.

    Email: jkatz@Cruising.org

CLIA Europe

  • Tom Boardley

    Tom Boardley is the Secretary General in Europe for Cruise Lines International Association (CLIA), the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community.

    Tom is the Chairman of the Board of Trustees of the Mission to Seafarers, and is also a member of the UK Department for Transport’s Maritime 2050 Expert Panel. Previously, Tom was the President of the UK Chamber of Shipping (2015/2016) and served as Chairman of IACS (International Association of Classification Societies) for the 2012/2013 year.

    Tom is the Chairman of the Board of Trustees of the Mission to Seafarers, and is also a member of the UK Department for Transport’s Maritime 2050 Expert Panel. Previously, Tom was the President of the UK Chamber of Shipping (2015/2016) and served as Chairman of IACS (International Association of Classification Societies) for the 2012/2013 year.

    Tom is an engineering graduate of Oxford University and is a fellow of the Royal Institution of Naval Architects.

  • Francesco Galietti

    Portrait of Francesco GaliettiFrancesco Galietti is the National Director for CLIA Italy. Galietti is a policy expert, an author and a commentator in both the international print and broadcast media. His professional track record before joining CLIA includes three years as “Consigliere” at the Italian Ministry of Finance and advisory assignments with other Italian public institutions (Cassa Depositi e Prestiti, Government task force on sovereign wealth funds).

    Email: fgalietti@cruising.org

  • Helge Grammerstorf

    Portrait of Helge GrammerstorfSince March 2013, Helge Grammerstorf serves as National Director of CLIA Deutschland. For more than fifteen years, Grammerstorf has been the Managing Director of SeaConsult HAM GmbH, a consulting and research firm specialized in international cruise business. Furthermore, he is Managing Director of SeaConsult FIN GmbH, a company specialized in financing of river and ocean cruise vessels.

    Email:office@clia-germany.de

  • Alfredo Serrano

    Portrait Alfredo SerranoAlfredo Serrano is the National Director for CLIA Spain (national association of the Cruise Lines International Association). He has been involved with the cruise industry since 2002, when he became Managing Director of Iberocruceros, part of the Carnival Group. During this 11-year period, he oversaw the company’s growth and helped establish the company as a key player in the Spanish travel market.

    Email: aserranochacon@gmail.com

  • Tor Christian Sletner

    Tor Christian Sletner has his primary education from the Royal Norwegian Navy; at the Coastal Artillery School of Appeal, the Naval Academy's Operative Line and the Navy's Staff School. In addition, he holds a degree in Economics from the University of Oslo and an MBA in Strategic Management from the Norwegian School of Economics. Following 15 years of service in the Navy, he began his civil career at Vestfold University College, later he became Deputy Director of the Norwegian Coastal Administration. Until he joined CLIA in July this year ha as worked at the Norwegian Shipowners' Association since 2010. Finally, he has been a board member in the Norwegian NOx fund, permanent representative of the Norwegian delegation to IMO and over years jointed and worked in committees in both International Chamber of Shipping and the European Community Shipowners' Association.

CLIA Brazil

  • Marco Ferraz

    With more than 30 years of experience in the tourism sector, Ferraz serves as President of CLIA Abremar Brasil. Ferraz started working with tourism in the 1980s, at Monark Tourism. Before assuming the presidency of CLIA Abremar Brasil, he acted as president of Braztoa (Brazilian Association of Tour Operators) for four years. Under his leadership, Braztoa began a partnership with World Travel Market Latin America, Abav Expo, and started a close relationship with UNWTO (United Nations World Tourism Organization) and WTTC (World Travel and Tourism Council) to include Brazil as a priority destination as well as a source for international travelers.

    Email: marco@abremar.com.br