Cruise Port Compass
A Master Class Series and Development Guide for Future-Ready Cruise Ports
Cruise Port Compass provides cruise-industry guidance to help ports and destinations enhance shore-side operations by integrating operational, technical, environmental, and experiential elements that drive strong port performance and future-ready development.
Why Now
With the cruise industry undergoing unprecedented transformation, your port's role at the heart of every successful cruise journey is more vital than ever. New fuels, digital advancements, stricter security, sustainability, and expectations for flawless passenger experiences are redefining what it takes to lead.
Cruise Port Compass is your essential tool — developed by the cruise industry to help ports, destinations, governments, and communities proactively plan, collaborate, and deliver future-ready, world-class performance.
Take charge and propel your port to new heights with Cruise Port Compass. Our program empowers you through five core pillars:
Operational Performance
Sustainable Infrastructure
Seamless Guest Experience
Digital Innovation
Port-city Integration
Built for Ports at Different Stages
No matter where you port stands today, Cruise Port Compass, give ports and destinations something they have never had before: clear, cruise-industry-led guidance to grow, optimize, and future-proof their cruise business.
Some are working to enter the cruise sector with a stronger understanding of what cruise lines require. Others are looking to improve existing infrastructure, strengthen operations, deepen port-city integration, or advance environmental and digital capabilities.
The unified structure of Cruise Port Compass ensures support for both emerging and established ports through an adaptable, cohesive framework.
Emerging and Developing Ports
A practical foundation for planning, positioning, and building readiness.
• Understand what cruise lines require before entering the sector
• Build a credible plan for positioning and infrastructure
• Access the same expertise shaping leading ports worldwide
Established Ports
A framework to strengthen performance, respond to changing expectations, and continue improving in a more complex operating environment.
• Improve existing infrastructure and deepen port-city integration
• Advance environmental and digital capabilities
• Strengthen operations as standards, technology, and expectations evolve
Well-established ports do not stand still. Standards rise. Technology evolves. Infrastructure needs change. Community expectations grow. Cruise Port Compass reflects that reality.
How The Program Works
The Master Class Series and Development Guide are unified in delivery and purpose providing complementary learning experiences.
Schedule and appointment today to learn more about the program and register
Experiential peer learning, discussion, and application
Master Class Series
High-engagement workshops led by cruise industry leaders and chapter authors. Designed for cross-functional teams from ports, governments, and communities. The first cohort will be limited to ten to twelve ports to foster meaningful collaboration. Sessions include one-to-one consultations, dynamic content updates, and alignment with global cruise events. Participants receive a Port Ready Certificate.
Structure, core content, and expert insight
Development Guide
A comprehensive digital resource built around 21 chapters authored by respected experts in maritime regulation, port governance, crisis management, environmental technologies and practices, investment, destination development, technology, and operations. It features case studies from ports and partners across the global cruise ecosystem, showing how destinations have strengthened operations, modernized infrastructure, advanced environmental technologies and practices, and delivered real community benefits. Together, the chapters define what modern cruise ports must deliver to support long-term, responsible growth and meet the operational needs of cruise ships.
Upcoming Events and Previews
Additional Preview Events (Coming Soon)
Take the initiative - be among the first to shape what’s next.
Schedule and appointment today to learn more about the program and register
Developed by Industry Experts
The Development Guide is authored by experts from across the cruise ecosystem, with experience in port governance, operations, environmental practices, passenger experience, investment, technology, and destination development.
Regulatory Compliance
Vice Admiral Brian Salerno, former head of CLIA Maritime Policy
Safety and Security Framework and Crisis Planning
Mike Lee, VP Business Development, Nautilus Ventures
Efficient Immigration Procedures
Natacha Hesketh, Special Advisor to FIPRA on Visas and Travel
Customs
Neill Brettel, former senior leader for Customs in the UK
Investment and Funding Models
Dr. Jan Hoffman of the World Bank
Building a Strong Stakeholder Network
Frank Rizzo
Marketing Plan Development
Barbara Buczek, Chief Destination Experience Officer, Cruise Saudi
Tourist Infrastructure and Amenities
Emma Kjaransdottir of Iceland Travel & Andreas Storl at ECS
Customer Experience Enhancement
Simone Maraschi and Jorg Jocker, Port of Hamburg
Comprehensive Itinerary Planning
Giora Israel, Futurist
Evaluation and Continuous Improvement
Luis de Carvello, Copenhagen
Governance and Transparency
Professor Thanos Pallis, Professor of Port & Maritime Economics and Policy University of Piraeus. Former Secretary General MedCruise
Establishing Sustainable Practices
Port of Seattle
Taxes, Fees and Incentives
Jim Border, Tax Attorney
Cruise Terminal and Passenger Management
Stephen Xuereb, Chief Operating Officer, Global Ports Holding
Maritime Infrastructure and Navigation
RINA
Shore Excursions Development
Grant Holmes, Inchcape
Strong Integration of Technology
SITA
Trained Human Resources
Diann Newman, Florida International University
Implementing Public-Private Partnerships
Mehmet Ali Deniz Global Ports Holding
Evaluation and Continuous Improvement
Luis de Carvalho, Port of Copenhagen
Statistics and Data on the Economic Impact of Cruising
CLIA
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Contact us to learn more, request program information, or discuss participation in an upcoming Master Class Series.