Cruise Port Compass

A Master Class Series and Development Guide for Future-Ready Cruise Ports

Cruise Port Compass provides cruise-industry guidance to help ports and destinations enhance shore-side operations by integrating operational, technical, environmental, and experiential elements that drive strong port performance and future-ready development.

Why Now

With the cruise industry undergoing unprecedented transformation, your port's role at the heart of every successful cruise journey is more vital than ever. New fuels, digital advancements, stricter security, sustainability, and expectations for flawless passenger experiences are redefining what it takes to lead.

Cruise Port Compass is your essential tool — developed by the cruise industry to help ports, destinations, governments, and communities proactively plan, collaborate, and deliver future-ready, world-class performance.

CPC Logo

Take charge and propel your port to new heights with Cruise Port Compass. Our program empowers you through five core pillars:

Operational Performance
Sustainable Infrastructure
Seamless Guest Experience
Digital Innovation
Port-city Integration

Built for Ports at Different Stages

No matter where you port stands today, Cruise Port Compass, give ports and destinations something they have never had before: clear, cruise-industry-led guidance to grow, optimize, and future-proof their cruise business. 

Some are working to enter the cruise sector with a stronger understanding of what cruise lines require. Others are looking to improve existing infrastructure, strengthen operations, deepen port-city integration, or advance environmental and digital capabilities. 

The unified structure of Cruise Port Compass ensures support for both emerging and established ports through an adaptable, cohesive framework. 

Image of a Cruise port

Emerging and Developing Ports

A practical foundation for planning, positioning, and building readiness.

• Understand what cruise lines require before entering the sector
• Build a credible plan for positioning and infrastructure
• Access the same expertise shaping leading ports worldwide

Established Ports

A framework to strengthen performance, respond to changing expectations, and continue improving in a more complex operating environment.

• Improve existing infrastructure and deepen port-city integration
• Advance environmental and digital capabilities
• Strengthen operations as standards, technology, and expectations evolve

Well-established ports do not stand still. Standards rise. Technology evolves. Infrastructure needs change. Community expectations grow. Cruise Port Compass reflects that reality.

How The Program Works

The Master Class Series and Development Guide are unified in delivery and purpose providing complementary learning experiences.

Schedule and appointment today to learn more about the program and register
 

Experiential peer learning, discussion, and application

Master Class Series

High-engagement workshops led by cruise industry leaders and chapter authors. Designed for cross-functional teams from ports, governments, and communities. The first cohort will be limited to ten to twelve ports to foster meaningful collaboration. Sessions include one-to-one consultations, dynamic content updates, and alignment with global cruise events. Participants receive a Port Ready Certificate.

Structure, core content, and expert insight

Development Guide

A comprehensive digital resource built around 21 chapters authored by respected experts in maritime regulation, port governance, crisis management, environmental technologies and practices, investment, destination development, technology, and operations. It features case studies from ports and partners across the global cruise ecosystem, showing how destinations have strengthened operations, modernized infrastructure, advanced environmental technologies and practices, and delivered real community benefits. Together, the chapters define what modern cruise ports must deliver to support long-term, responsible growth and meet the operational needs of cruise ships.

Upcoming Events and Previews

Additional Preview Events (Coming Soon)

Preview: 16 September

Seatrade Med • Las Palmas de Gran Canaria, Spain

Reserve your invitation for the exclusive preview. Email us now to secure your spot and connect directly with chapter authors and industry experts. 

Email us to Reserve
Fall 2026 • CLIA's Cruise Forward • Miami

First Master Class Series 

Submit your details to receive priority registration, customized participation options, and insider program updates. Take the initiative — be among the first to shape what's next. We'll contact you promptly with next steps.

Get Priority Access

Take the initiative - be among the first to shape what’s next.

Schedule and appointment today to learn more about the program and register

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Developed by Industry Experts

The Development Guide is authored by experts from across the cruise ecosystem, with experience in port governance, operations, environmental practices, passenger experience, investment, technology, and destination development.

Regulatory Compliance

Vice Admiral Brian Salerno, former head of CLIA Maritime Policy

Safety and Security Framework and Crisis Planning

Mike Lee, VP Business Development, Nautilus Ventures

Efficient Immigration Procedures

Natacha Hesketh, Special Advisor to FIPRA on Visas and Travel

Customs

Neill Brettel, former senior leader for Customs in the UK

Investment and Funding Models

Dr. Jan Hoffman of the World Bank

Building a Strong Stakeholder Network

Frank Rizzo

Marketing Plan Development

Barbara Buczek, Chief Destination Experience Officer, Cruise Saudi

Tourist Infrastructure and Amenities

Emma Kjaransdottir of Iceland Travel & Andreas Storl at ECS

Customer Experience Enhancement

Simone Maraschi and Jorg Jocker, Port of Hamburg

Comprehensive Itinerary Planning

Giora Israel, Futurist

Evaluation and Continuous Improvement

Luis de Carvello, Copenhagen

Governance and Transparency

Professor Thanos Pallis, Professor of Port & Maritime Economics and Policy University of Piraeus. Former Secretary General MedCruise

Establishing Sustainable Practices

Port of Seattle

Taxes, Fees and Incentives

Jim Border, Tax Attorney

Cruise Terminal and Passenger Management

Stephen Xuereb, Chief Operating Officer, Global Ports Holding

Maritime Infrastructure and Navigation

RINA

Shore Excursions Development

Grant Holmes, Inchcape

Strong Integration of Technology

SITA

Trained Human Resources

Diann Newman, Florida International University

Implementing Public-Private Partnerships

Mehmet Ali Deniz Global Ports Holding

Evaluation and Continuous Improvement

Luis de Carvalho, Port of Copenhagen

Statistics and Data on the Economic Impact of Cruising

CLIA

Stay Connected

Contact us to learn more, request program information, or discuss participation in an upcoming Master Class Series.

Contact Our Team