July 12, 2019 | Galveston, TX

2019 Live Training Event: Galveston

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Schedule


Day 1 - July 12, 2019 (Friday)

7:30 – 8:00
- Registration & Continental Breakfast
8:00 – 9:00
- CLIA Seminar: Groups 101: Intro to Groups
9:00 – 9:45
- AmaWaterways Virtual Ship Inspection
10:00 – 2:30
- RCCL Enchantment of the Seas
  • 10:00 - 10:30 Buses, depart, travel to pier
  • 10:30 Arrive at the pier, check-in, embark (or as clearance permits)
  • 1:30 - 2:00 Disembark & board busses
  • 2:30 Arrive at hotel
3:00 – 4:30
- CLIA Seminar: Converting Prospects to Customers


Day 2 - July 13, 2019 (Saturday)

8:30 – 10:00
- Scenic Group Sponsored Breakfast & Training
10:15 – 11:00
- Royal Caribbean Cruise Lines Virtual Ship Inspection
11:15 – 12:00
- Avalon Waterways Virtual Ship Inspection
12:00 – 1:00
- Lunch
1:15 – 2:45
- CLIA Seminar: Marketing 201 – Implementing Effective Cruise Marketing
3:00 – 4:00
- CLIA Seminar: Cruise Lead Generation


Day 3 - July 14, 2019 (Sunday)

8:00 – 9:00
- Continental Breakfast
9:00 – 9:30
- Québec Cité Tourisme Training
9:30 – 10:00
- Cruise Canada New England Training
10:00 – 2:30
- RCCL Liberty of the Seas
  • 10:00 - 10:30 Buses boarding, depart, travel to pier
  • 10:30 Arrive at the pier, check-in, embark (or as clearance permits)
  • 1:30 - 2:00 Disembark & board buses
  • 2:30 Arrive at hotel

Please note, schedule is subject to change.


CLIA Seminars

Groups 101: Intro to Groups [NEW]

Are you new to the cruise industry or to selling groups? Get started on your journey of becoming a cruise groups selling pro by beginning with the basics! This introductory seminar will give you a firm foundation in basic group knowledge, terminology, and general policies. Before doing anything else, come learn the fundamentals of groups and how they will help your cruise sales grow! Level: Beginner. For new travel agents and agents that are brand new to selling groups.

Converting Prospects to Customers

You’re generating leads and have lots of prospects, but how do you convert them to clients? This seminar will teach you the most effective tips and techniques you can use to turn your prospects into cruise buying clients. Level: All Levels. For agents wanting to develop, change or improve their sales approach leading to more prospect converts.

Effective Cruise Marketing [NEW]

There are so many aspects of marketing – from creating and curating content to using imagery, videos, and other techniques – that it can be challenging to know what to do and how to do it. What are the most effective ways to market cruises? This seminar takes you through some proven techniques that can assist you in creating effective marketing pieces for social media, newsletters, and other platforms. Level: All Levels. For agents that are interested in creating, improving, or enhancing content for their cruise marketing efforts.

Cruise Lead Generation [NEW]

Generating new cruise leads is one of the biggest challenges travel consultants face daily. How can you generate new cruise leads? By using lead pages. Come learn what this hot marketing tool is, how to easily set it up, design, and implement across all online media platforms. Start generating more cruise sales leads today by taking this informative seminar. Level: All Levels. For any agent eager to increase their cruise sales leads with an easy-to-use tool.