April 01, 2020 | Virtual

Professional Development Webisode Series: Navigating the Challenges of Being a Travel Agent

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CLIA Trainer:

Showeshi “Shai” Boston, MCC-s, SNG CATA

Manager, Learning Administration
ATD Master Trainer

A San Francisco-Bay Area native, now residing in Georgia, Showeshi “Shai” Boston is the Manager, Learning Administration at CLIA. A CLIA Master Cruise Counselor, she has nearly 20 years of travel industry experience.

Shai, as she’s affectionately known, has had an extensive career that has included working in Silicon Valley as a recruiter and trainer. Later, she began her travel career working for a major cruise line in various positions including individual reservations, groups, sales, marketing, and training. She concluded her career with them serving as the Sales and Marketing Manager of Cruisetours for each of the company’s international brands.

Before bringing her expertise to CLIA, Shai owned her own travel agency franchise. In addition, she owned a coaching, mentoring, and professional development company benefitting small business professionals and entrepreneurs in all industries.

Recently, Shai achieved her Master Trainer Certification from the Association for Talent Development (ATD). She is currently working on her CLIA ECC and TAE certifications, has completed several member cruise line certification programs, and is a Special Needs Group Certified Accessible Travel Advocate.