CLIA to Consolidate Headquarters in Washington, DC; Cindy D’Aoust Joins CLIA as EVP of Membership and Operations

Dec 03, 2014

Cruise Lines International Association (CLIA) today announced that in 2015 it will consolidate its U.S. offices into a single location in Washington, DC.

“With the globalization of CLIA, we have added new capabilities and expanded our resources in various parts of the world to support a growing cruise industry,” said Christine Duffy, CLIA President and CEO. In the U.S., CLIA has always maintained two centers of operations. The Arlington, Virginia, office has focused on advocacy, technical and regulatory affairs, communications and organizational operations; while the Ft. Lauderdale, Florida, office supported travel agent Members and Executive Partners. “To better serve our Members, CLIA will bring all functions under one roof in Washington, DC,” Duffy said.

In addition, CLIA has hired Cindy D’Aoust as Executive Vice President, Membership and Operations. In this role, D’Aoust will be responsible for managing and expanding the functions previously based in Fort Lauderdale. D’Aoust comes to CLIA from Meeting Professionals International, where she served as Chief Operations Officer, and brings more than 20 years of experience in the hospitality industry and in membership organizations, including senior roles with Maritz Travel. D’Aoust will also oversee the consolidation of CLIA’s U.S. offices and have responsibility to fill the Vice President, Trade Relations position held most recently by Dwain Wall.

The CLIA Arlington office staff will relocate to a new office in Washington, DC in mid-January. Operations in the Ft. Lauderdale office will conclude in the Spring. Some Florida staff have been asked to consider a transfer to Washington, some will work for CLIA remotely, and others will transition out of the Association.

“I have a great appreciation and regard for our Ft. Lauderdale team and their dedication to our members. CLIA will be providing support to them throughout this transition,” said Duffy.

# # #

About Cruise Lines International Association (CLIA) – One Industry, One Voice

Celebrating its 40th Anniversary in 2015, Cruise Lines International Association (CLIA) is the unified voice and leading authority of the global cruise community. As the largest cruise industry trade association with 15 offices globally, CLIA has representation in North and South America, Europe, Asia and Australasia. CLIA’s mission is to support policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment for the more than 23 million passengers who cruise annually, as well as promote the cruise vacation experience. Members are committed to the sustained success of the cruise industry and are comprised of the world’s most prestigious ocean, river and specialty cruise lines; a highly trained and certified travel agent community; and other cruise industry partners, including ports, destinations, ship developers, suppliers, business services and travel operators. For more information, visit or or follow Cruise Lines International Association on Facebook and Twitter pages. 

Press Contacts

Travel Industry & Marketing

Sarah Kennedy – Director, Public Relations
Tel: 703-628-7389 

Industry Policies/Regulatory & Legislative Issues

Catharine Montgomery – Director of Public Affairs
Tel: 202-759-6758