Your Perspective

Your Perspective

Interviews with our Cruise Line and Executive Partner Members.

  • Arnaldo Zanonato, Director, Regional Experiences Development, Silversea Cruises

    Please describe your position and role in the cruise industry.

    I have recently joined the Silversea team in a new role, supporting the regionalization of our offerings, from ship to shore experiences. The Guests are at the center of all we do. Our vast destination offerings is an extension of our concept of luxury – luxury to choose, luxury to enjoy a broader array of ‘deep travel’ experiences, luxury to indulge in your particular interests – whether polar, remote islands, or the heart of iconic cities in the Mediterranean. Learn More...

  • Eleni P. Kalisch, Vice President, Government Relations, Royal Caribbean Cruises Ltd.

    Please describe your position and role in the cruise industry.

    As Vice President of Government Relations for Royal Caribbean Cruises Ltd., I am responsible for representing the interests of our brands in legislative and regulatory matters with the U. S. Federal government, each of the 50 State governments, and the Canadian government. I work closely with the Government Relations representatives of other cruise lines, and with CLIA, to ensure that our voice is heard on matters impacting our policies, procedures and operations. I believe it is critical to our success as an industry that we develop and maintain positive working relationships with lawmakers so that they can advocate on our behalf when needed. A significant part of my job is cultivating those relationships. Learn More...

  • Elisabetta De Nardo, Director Port & Destination Operations, Silversea Cruises, Chairwoman, CLIA Europe Port & Destination Sub-Committee

    Please describe your position and role in the cruise industry.

    I sometimes struggle to explain how complicated my position is and what the role of a Port & Destination Director means.

    The cruise industry is growing rapidly, adding new amazing destinations, new excursions with increasing frequency, and building new ships with designs that make some terminals’ existing infrastructure obsolete.

    The challenge for cruise ports and cruise companies to become increasingly productive and capture their share of the expanding market is never ending, requiring constant upgrades to all infrastructure of terminals and employing innovative methods of processing passengers. We are there to care for our passengers as well as help ports improve these operational processes. Learn More...

  • Karl J. Pojer, Vice President, Chief Executive Officer, Hapag-Lloyd Cruises

    Please describe your position and role in the cruise industry.

    I am the Chief Executive Officer of Hapag-Lloyd Cruises

    How long have you been in the cruise industry and what other roles/positions have you held?

    In May 2013 I was appointed CEO of Hapag-Lloyd Cruises, a 100% subsidiary of TUI Group, assuming the management of the luxury cruise line, whose fleet portfolio includes the EUROPA 2 and the EUROPA, the only two ships in the world to have been awarded the prestigious 5-stars-plus ranking by the Berlitz Complete Guide to Cruising and Cruise Ships 2018.

    During the start-up period and first years of operation, I was also a member of the supervisory board of TUI Cruises, a 50-50 joint venture between Royal Caribbean and TUI Group.

    Between 1980 to 1995, I held senior management positions - such as General Manager and Regional Director - in the USA, Germany, Belgium and Portugal and at leading hotel groups such as Kempinski Hotels, Sheraton Hotels and Pestana Hotels, Resorts & Casinos. As Austrian consul I was able to gain diplomatic experience.

    In January 1996 I joined TUI and served as the Managing Director (speaker) of Robinson Club GmbH, a 100% subsidiary of TUI Group, until May 2003.

    From June 2003 to May 2013, I was a member of the TUI Group Executive Board in charge of the hotel division. The World of TUI currently encompasses more than 300 hotels, making TUI Hotels & Resorts Europe’s largest holiday hotelier. Its portfolio of hotel companies includes brands such as Riu, Robinson, Grecotel, Grupotel and lberotel. Learn More...


  • Michael Jones, Senior Vice President – Supply Chain, Port Services, Corporate Travel, Choice Air, Workplace Solutions

    Please describe your position and role in the cruise industry.

    My title is Senior Vice President – Supply Chain, Port Services, Travel (Customer Air and Corporate Travel), and Workplace Solutions. As a shared service we support RCI, Celebrity, Azamara, Silverseas, TUI and Pullmantur. Within Supply Chain I oversee procurement and logistics for all aspects of the business including Marine Technical, IT, Hotel Operations, Food & Beverage and New Build.

    Learn More...

  • Sandi Weir, Vice President, Destination Development & Government Relations, Norwegian Cruise Line Holdings

    Please describe your position and role in the cruise industry.

    My position is Vice President, Destination Development and Government Relations for all three of our cruise brands, Norwegian, Regent and Oceania. This is a new position within the Development Group which will focus on strategic initiatives of the three brand’s destination development, managing relationships with governments and communities where our ships call as well as representing the company in the various trade organizations in which we are active. Learn More...

  • Tine Oelmann, Director Destination Management & Operations

    Please describe your position and role in the cruise industry.

    After building up the departments Port & Ground Operations and Shore Excursions at TUI Cruises over the past 10 years, I now focus on the area of destination management, a field which needs more attention as our company has grown substantially. Together with my team we are responsible for the strategy and organization for shore excursions and activities in approx. 170 ports worldwide.

    Learn More...

  • Ukko Metsola, Vice President, Government Relations, Europe & Asia-Pacific, Royal Caribbean Cruise Ltd.

    How long have you been in the cruise industry and what other roles/positions have you held?

    I have been involved with Royal Caribbean Cruises Ltd. for more than a decade, but initially as an outside consultant. I was a partner in a Public Affairs consultancy called Fipra, and RCL was my main client since 2007. A couple of years ago the company decided to insource me to strengthen RCL’s Government Relations capacity in Europe and Asia-Pacific. Learn More...