Training Seminars Near You
Seminar Schedule & Training Registration Sign Up Links
(2nd Quarter starts April-June)
2nd Quarter 2013 Training Details
CLIA SEMINAR I- Customer Relations Management: Made Easy - 8:30AM-11:30AM (15 credits)
CRM, or Customer Relationship Management, has become an essential tool for any modern business to succeed. In this seminar you'll learn dozens of strategies – technological and otherwise – to help you understand and profit from your customers, as well as build, reinforce and nurture the relationship you have with them.
CLIA SEMINAR II- Building A Smart Business Plan - 1:30PM-4:30PM (15 Credits)
At the core of any successful business is a well thought-out business plan. In this seminar you'll find out about the key ingredients that can make your business powerful and persuasive. You'll learn about the supporting documents you'll need; the elements that should go into your financial statement; and criteria for selecting the consortium, chain or other organization that's right for you.
CRUISE LINE PRODUCT UPDATE SEMINAR
(2 Credits, 12:00 p.m. - 1:00 p.m.)
As a bonus at select seminars, meet face-to-face with a cruise line representative and learn about the latest cruise products and incentives right from the source. Please click on the link below to let CLIA know you'll be there. Seats are limited- don't be left out.
Click here to download 2013 2nd Quarter Registration Form
2nd Quarter Training Schedule (NEW! Bonus schedule)