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Crystal Cruises
2049 Century Park East , #1400
Los Angeles, CA 90067
www.crystalcruises.com
vharris@crystalcruises.com
With a winning formula for success, Crystal Cruises consistently ranks among the top luxury properties in the world. The line, in just 20 years, has won an unprecedented number of top awards. Grounded in more than a decade of accolades, Crystal has been voted World's Best by the readers of Travel + Leisure and Condé Nast Traveler more than any other cruise line, hotel or resort in history.

Crystal Cruises is the recipient of many of the travel industry’s highest awards, including "World's Best Large-Ship Cruise Line" (1996-2009, consecutively) and "Best Large-Ship Cruise Line" (15 years total) in Travel and Leisure and Conde Nast Traveler surveys, respectively. Crystal Cruises has also made the Conde Nast Traveler “Gold List” for 12 consecutive years (1997-2009). Crystal Symphony and Crystal Serenity feature elegantly appointed staterooms (most with private verandahs), an unprecedented array of dining options (Italian and Asian alternative restaurants as well as casual dining in the Trident Bar on designated nights), award-winning entertainment, a lavish Crystal Spa and Salon adhering to Feng Shui principles, and extensive exercise and sports facilities and instruction.

Department Telephone Number
General Office: 310-785-9300 
Brochures / General Information: 888-799-4625 
Individual Reservations: 888-799-4625 
Group Reservations: 310-203-4365 
Incentive Sales: 310-203-4365 
Charter Information:  
Air/Sea Arrangements: 866-446-6625 
Handicapped Passenger Services:  
Guest Passenger Relations: 866-446-6625 
Travel Agent Sales Support: 800-820-6663 
Travel Agent Relations: 800-820-6663 

Destinations

• Amazon River
• Australia / New Zealand
• Baltics / Russia
• Black Sea
• British Isles
• Canada / New England
• Canary Islands / North Africa
• Caribbean
• Central America
• Eastern Mediterranean / Aegean
• Far East / Orient
•  Hawaii
• India
• Ireland
• Mexico
• Panama Canal
•  Red Sea / Suez Canal
• Scandinavia / North Cape
• South America
• South Pacific / Tahiti
• Southeast Asia
• Southeast Mediterranean
• Southern Africa
• Transatlantic
• Transpacific
• Western Europe
• Western Mediterranean
• World Cruises

Sales Policies

Air/Sea Packages: yes
Ground Transfer Arrangements: yes
Advance Shore Excursion Bookings: yes
Early Booking Discounts: Pre-reservations for spa and salon appointments, specialty restaurant dining and Creative Learning Institute classes are available to all guests who are paid in full 180 days prior to the departure date, and to all Penthouse guests when they are paid in full. Shore excursions can be pre-reserved as far out as a year in advance of sailing.
Minimum Age for Infant/Toddler: 6 months
Minimum Age for passengers unaccompanied by an adult: 21 years
Reduced Third/Fourth Berth fares: yes
Cancellation Penalty: Cancellation Policies vary based on the type of cruise booked. For complete details, please contact Crystal Cruises or visit www.crystalcruises.com.
Senior Discount: no
Credit Cards Honored: • MasterCard • Visa • American Express • Diners Club • Discover
Single Supplements (%): 125-200%
Single Cabin: no
Singles Share Program: no

Stateroom Amenities*

TV / Radio
CD Player
In-Stateroom Movies
Private Safe
Direct Dial Phone
In-Stateroom Internet Access
Hair Dryer
Minibar / Refrigerator
*some amenites may not be available on all ships or in all categories

Dining

Traditional Assigned Seating
Formal Nights
Specialty/Alternative Dining Venues
Coffeehouse/Patisserie
24-Hr Venues

Note: Special Dietary Needs on request, advance notice required.

Gratuity

Optional / Customary at End of Cruise

Children & Families

Babysitting
Cartoons
Children's Movies
Children's Playroom
Cribs
Educational Programs / Classes
Family Staterooms
Games / Contests
Organized Children's Parties
Organized Age-Specific Activities
Reduced Cruise Rate
Teen Counselors
Teen Center/Disco
Youth Counselors

Meetings and Conferences

Audio Visual Equipment
Business Center Services
Computer Equipment
Conference Dining
E-mail Access
Meeting Coordinator
Meeting Space
Private Party/Events

Spa / Wellness / Fitness

Aromatherapy
Body Wraps
Cardio Equipment
Facials
Fitness Evaluations
Full Service Beauty Salon
Ionithermie Treatments
Jacuzzi/Whirlpool
Manicures / Pedicures
Massage
Mud Therapy
Personal Trainer
Reflexology
Steam Room/Sauna
Thalassotherapy
Total Fitness Program
Yoga/Pilates
Weights (free weights and/or machines)

Golf

Practice Driving Range / Simulator
Golf Programs
Golf Clinic/Lessons
Golf Packages
Golf Professional Onboard
Golf Driving or Simulator

Special Programs / Facilities / Services

Cell Phone Service
Guest Lecturers / Educational Programs
iPod Rental
Special Dietary Needs
Wedding / Honeymoon
Wheelchair Accessible

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